Three ways we support you
01
On-site at the plant
When the fault calls for physical work: checking panels, instrumentation, wiring or equipment that does not respond. Our technicians travel to your facility with the instruments the job requires. This is the option for electrical faults, hardware damage and start-ups after a major shutdown.
Message us on WhatsApp
01
Report it
Message us on WhatsApp or call us, describing what is failing and since when.
02
We diagnose
We determine whether it can be solved by phone, needs a remote connection or requires a visit to the plant.
03
We step in
We carry out the option that fits and hand you the report of what was done.
What it covers
01
Response to faults and anomalies in control systems in operation.
02
Production support during start-ups and changeovers.
03
After-sales support for the systems we have integrated.
04
Diagnosis of third-party equipment already installed in your plant.
05
Program recovery and configuration backups.
06
Operation and maintenance of the client's production facilities.
Training for your team
The best support is the kind your people never have to ask for. We train your maintenance and operations staff on the installed systems: HMI operation, first-level diagnosis, alarm interpretation and safe start-up procedures.
Have a fault right now?
Message us on WhatsApp and within minutes we will tell you how we will handle it.
Message us on WhatsApp